Top 5 Simplification Tools:
1. Online Complaints
Link to our Citizen Interface where your clients can submit online requests. These requests auto-route and notify the appropriate users. Have the system auto-send a notification email to the citizen when the work is done.
2. Custom Work Orders
Create custom work order types and groups, such as Streets, Sewer and Water. Collaborate on a single interface where key users have a transparent view of work orders and work loads, plus worker, material and equipment usage. Get auto-notices of jobs exceeding time or cost.
3. Mobile Work Orders
Auto-assign users by work order type. Print paper work orders for each user or go paperless and take your laptop or touch-screen to the field.
4. Inventory Management
Assign users to material types and auto-prompt them to order more at your desired threshold. Monitor the ordering system to check inventory and to make sure everybody is keeping up with their orders. Of course, if you like surprises, just back the truck up and discover you're out of asphalt. That's always fun.
5. Report and Export
Answer key questions with the click of a button to generate meaningful reports. Track resource usage, which users are doing the most work, at what price, where you're spending your time and money, etc. You can always dump these reports into Excel for more analysis.