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Public Works
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After Hour Emergencies
After hours, call the Police Department at 972.484.3620, and on-call personnel will be notified.
Daytime Emergencies
To report a water leak, sewer backup, or other water emergency, contact the Public Works Department at 972.919.2597 during the hours of 8:00 - 6:00, Monday-Thursday and 8:00-5:00 on Friday.
Green Grabber Service
The Green Grabber will pick up brush and bulky items on a weekly schedule. Please see map for your pick up day.
Documents
Recycling Information
The City maintains one drop-off site, at the Citizen Collection Center, in lieu of the new residential curbside recycling program, for the recycling of paper, plastics (#1 to #7), glass (any color), aluminum, metal cans, and cardboard. The Citizen Collection Center is located at 1399 Valley View Lane just west of Luna Rd. and is open Thursday - Saturday 9 a.m - 6 p.m.. As with any recycling, please empty contents and rinse food containers prior to taking them to the site. Materials are commingled in the containers so no sorting is necessary. Materials are sorted at the recycling facility.
Residential Garbage Collection
Residential garbage collection is currently provided by Waste Management. However, beginning April 4, 2016 CWD, Community Waste Disposal will begin as your new service provider. Service begins at 7 a.m. and typically runs through 5 p.m. Please contact CWD at 972.392.9300 with any service concerns or questions. Please see the schedule for your service days.
Links
Street Light Outages
Street light outages are handled by Oncor Electric. Please report outages to Oncor at 1.888.313.4747 or use the attached link.
Links
Utility Bill
Please contact Customer Service at 972.919.2525 for any questions or concerns regarding your water bill. The Public Works Department does not handle utility billing.
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